5 Questions to Ask Before Hiring a Web Design Company

5 Questions to Ask Before Hiring a Web Design Company

Hiring the right team for your Website Design Leeds project isn’t just about finding someone who can build a decent-looking site. It’s about working with people who get your goals, speak your language, and can deliver results without the fluff.

Here are five key questions worth asking before you commit to any agency.


1. What kind of experience do you have?

Not just “years in business” — ask for live examples of their work, especially in your sector. Have they worked with businesses like yours? Can they show results, not just nice graphics?

A quality agency should be proud to point you toward real websites that are doing the job they were built for.


2. What’s your process from start to finish?

You want to know how things will work — from the first call to the day your site goes live.

Ask them to walk you through it. Do they include strategy, design, testing, feedback, and launch? Will you have access to previews and be part of decisions?

If they can’t explain their process clearly, that’s a red flag.


3. How do you approach design?

Every agency has a style. Some are big on minimalism, others are all about animation and wow-factor. Ask if they focus on functionality, looks, or both — and how they tailor things to match your brand and audience.

You want a website that fits you — not just the designer’s personal taste.


4. How long will the project take?

Timelines can vary, but you need to know what to expect.

Ask for a rough estimate, broken into stages (design, build, testing, go-live). Delays happen, but a good agency will set expectations clearly and stick to agreed milestones.

If the answer is vague or they avoid timelines altogether, think twice.


5. What’s included in the price?

Web design pricing can be a minefield if you’re not careful. Ask exactly what’s included — design, development, mobile optimisation, basic SEO, revisions, hosting setup, etc.

Also ask what happens post-launch: will they be on hand for tweaks or support if something breaks?


Need an honest team who talks your language and builds websites that actually perform?
We’re Ee By Gum — proudly remote, proudly Yorkshire, and ready to help you stand out online.

📞 Let’s have a natter and get your project moving.

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